Legal Information

Legal information

You are currently connected to the website "www.bestwestern-hotel-crystal.com" or its short form "www.bwcrystal.com", published by:

SAS GATINOIS HÔTELLERIE
5, rue Chanzy - 54000 NANCY - France
Phone: +33 (0)3 83 17 54 00
Email: contact@bwcrystal.com
RCS NANCY 342 105 772 00012
VAT: FR01342105772

APE Code: 5510Z
Professional liability insurance: AXA Assurances
Share capital: €244,800
Publication: Mr. Julien GATINOIS

Website creation and hosting:

Siteminder
1 Lyric Square
8th floor, London, W6 0NB – United Kingdom

The publisher commits to complying with all laws regarding the establishment and operation of a website.



By choosing to access the site, the user expressly and irrevocably accepts the following terms.

Consumer mediation:

If you do not receive a satisfactory response to your complaint within a maximum of 60 days from the written notification, you may, if you wish, initiate a conventional mediation procedure by mail with the Mediator of Cooperative and Associated Commerce - FCA (an organization approved by the European Commission) - 77, rue de Lourmel - 75015 Paris, or via the website https://www.mcca-mediation.fr where you can find the Charter of Mediation of Cooperative and Associated Commerce as well as the complaint form accessible through the following link https://www.mcca-mediation.fr/recours-au-mediateur-de-la-consommation.

Access to the site:

The user of the site bestwestern-hotel-crystal.com acknowledges having the necessary skills and resources to access and use this site.

SAS GATINOIS HOTELLERIE cannot be held responsible for elements and events beyond its control related to the use of the site and their effects, or for hardware and/or software incompatibilities and any damage that may result for the user's technical environment, including computers, software, network equipment, and any other hardware used to access or use the service and/or information.

It is reminded that accessing or remaining fraudulently in a computer system, obstructing or disrupting its operation, or fraudulently introducing or modifying data in such a system constitutes an offense punishable by criminal penalties.

Content of the site:

The information appearing on www.bestwestern-hotel-crystal.com is provided for general informational purposes only. The information and illustrations are not contractual and do not hold SAS GATINOIS HOTELLERIE responsible to the reader for any consequences resulting from their use, whether for themselves or on behalf of or for third parties. They cannot be used to contradict any existing or future contractual provisions between SAS GATINOIS HOTELLERIE and the user.

SAS GATINOIS HOTELLERIE declines all responsibility in case of delayed updates, errors, or omissions regarding the content of these pages, as well as in case of permanent or temporary interruption or unavailability of the service. Although SAS GATINOIS HOTELLERIE makes every effort to ensure the accuracy and truthfulness of the information contained on bestwestern-hotel-crystal.com, SAS GATINOIS HOTELLERIE cannot be held liable for any damage that may result from the use of this site.
SAS GATINOIS HOTELLERIE reserves the right to correct the content of this site at any time and without notice.


Reproductions of the said site and the works reproduced on it, whether on paper or digital media, are permitted provided they are strictly reserved for personal and private use. This excludes any use for advertising and/or commercial purposes, and/or informational purposes, and/or uses that comply with the provisions of Article L.122-5 of the Intellectual Property Code.

Any reproduction, representation, use, or modification, by any means whatsoever and on any medium whatsoever, of all or part of the site, or all or part of the various works that compose it, without prior authorization from the publication director is strictly prohibited, constitutes an infringement offense, and may lead to civil and/or criminal legal proceedings, as well as the payment of damages.

Personal data:

All data collected on this site, by any means whatsoever, is for the exclusive use of SAS GATINOIS HOTELLERIE.
In accordance with Article 34 of Law 78-17 on Data Processing, Data Files and Individual Liberties of January 6, 1978, you have the right to access, modify, correct, and delete the data concerning you.

To exercise this right, contact us by email at: contact@bwcrystal.com
Or, by mail, to the address: BEST WESTERN HOTEL CRYSTAL, 5 RUE CHANZY, 54000 NANCY, FRANCE

Form:

The information collected on this site through the forms is subject to computerized processing intended for the preparation of a commercial proposal. The recipient of the data is: SAS GATINOIS HOTELLERIE
In accordance with the Data Protection Act of January 6, 1978, you have the right to access and correct the information concerning you. If you wish to exercise this right and obtain communication of the information about you, please contact us at the address above.

Online booking:

The general terms and conditions of sale and cancellation related to online booking or reservation requests are clearly stated in the relevant forms. You can request a copy of the general terms and conditions of sale at the address above. Online booking systems require you to check the box "acceptance of the general terms and conditions of sale" before any purchase.

Tourist taxes, if any, will be specified on the establishment's invoice. They are not included in the amounts shown at the time of booking. The setting of these taxes is independent of the will of the company SAS GATINOIS HOTELLERIE.

Hypertext links:

The site bestwestern-hotel-crystal.com allows the creation of a hyperlink to its content, subject to:
- authorization from the site’s publication director
- not to use the deep linking technique, meaning that the pages of the bestwestern-hotel-crystal.com site must not be embedded within the pages of another site, but accessed by opening a dedicated window
- to mention the source which will link directly to the targeted content through a hyperlink.
Any use for commercial or advertising purposes is excluded except as provided.

This authorization does not apply to websites that distribute information of a controversial, pornographic, xenophobic nature or that could, to a large extent, offend the sensibilities of the majority.

SAS GATINOIS HOTELLERIE declines all responsibility for the content of websites linked to, regardless of the type of link established from or to bestwestern-hotel-crystal.com. SAS GATINOIS HOTELLERIE reserves the right to oppose its establishment.

Copyright:

This entire website is subject to French and international laws on copyright and intellectual property.

The photographs, texts, slogans, drawings, images, animated sequences with or without sound, as well as all works integrated into the site, are the property of SAS GATINOIS HOTELLERIE or third parties who have authorized SAS GATINOIS HOTELLERIE to use them. The logos, icons, and graphic bullets displayed on the site are protected under copyright law and Articles L.511.1 and following of the Intellectual Property Code relating to the protection of registered designs.

All reproduction rights are reserved and strictly limited, including for downloadable documents and graphic and photographic representations.
The trademarks mentioned on this site are registered by the companies that own them.

Any unauthorized use of all or part of these rights by third parties may result in legal action.

Cookie Use Terms:

Use of cookies on the website bestwestern-hotel-crystal.com

When you browse our website, information related to the navigation of your device (computer, tablet, smartphone, etc.) on our site may be stored in "Cookies" files installed on your device, subject to the choices you have made regarding Cookies and which you can change at any time. A Cookie is a small text file saved in a dedicated space on your device's hard drive when you access an online service through your web browser. It allows its issuer to identify the device in which it is stored, for the duration of the Cookie's validity or storage period.



What are the cookies issued on our site used for?

Only the issuer of a cookie can read or modify the information it contains. The Cookies we issue on our site are used for the purposes described below, subject to your choices based on the settings of your browser software used during your visit to our site, which you can change at any time.

The Cookies we issue allow us to:

to establish statistics and track the volume of visits and usage of the various elements of our site (sections and content visited, navigation paths), allowing us to improve the relevance and usability of our services. To adapt the presentation of our site to the display preferences of your device (language used, screen resolution, operating system, etc.) during your visits to our site, based on the hardware and software your device uses for viewing or reading;
to save information related to a form you have filled out on our site (registration or access to your account or authentication to access a service from our group) or to products, services, or information you have selected on our site (subscribed service, contents of a shopping cart, etc.);
to allow you to access reserved and personal areas of our site, such as your account, using identifiers or data that you may have previously provided to us;
to implement security measures, for example when you are asked to log in again to content or a service after a certain period of time.


Cookies issued on our site by third parties

The issuance and use of cookies by third parties are subject to the privacy policies of those third parties. We inform you of the purpose of the cookies we are aware of and the options available to you to make choices regarding these cookies.



Due to third-party applications integrated into our site

We may include third-party software applications on our site that allow you to share content from our site with others or to let others know about your visit or your opinion regarding content on our site. This is notably the case with "Share" and "Like" buttons from social networks such as Facebook, Twitter, etc.
The social network providing such a button may be able to identify you through this button, even if you did not use it during your visit to our site. Indeed, this type of application button can allow the social network in question to track your navigation on our site, simply because your account on the relevant social network was active on your device (session open) during your browsing on our site. We have no control over the process used by social networks to collect information related to your browsing on our site and linked to the personal data they hold. We invite you to review the privacy policies of these social networks to understand the purposes, including advertising, for which they may use the browsing information they collect through these application buttons. These privacy policies should specifically allow you to make your choices with these social networks, particularly by configuring your user accounts on each of these networks.



Your choices regarding cookies

Several options are available to you for managing Cookies. Any settings you make may affect your internet browsing and your access to certain services that require the use of Cookies. You can choose to express and change your cookie preferences at any time, using the methods described below. The choices offered to you by your browser You can configure your browser so that cookies are either saved on your device or, on the contrary, rejected—either systematically or based on their issuer. You can also set your browser to prompt you to accept or refuse cookies on a case-by-case basis before a cookie is saved on your device.

For more information, please refer to the section "How to exercise your choices, depending on the browser you use?"

Consent to Cookies The storage of a Cookie on a device is essentially subject to the user's consent, which they can express and change at any time, free of charge, through the options provided by their browser. If you have accepted the storage of cookies in your browser, the Cookies embedded in the pages and content you have viewed may be temporarily stored in a dedicated area of your device. They will only be readable by their issuer.
Refusing Cookies\nIf you refuse to allow cookies to be stored on your device, or if you delete those already stored, you will no longer be able to use certain features that are nevertheless necessary to navigate some areas of our site. This would be the case if you tried to access our content or services that require you to log in. It would also be the case when we or our service providers cannot recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet. In such cases, we disclaim all responsibility for any consequences related to the degraded functioning of our services resulting from our inability to store or access the cookies necessary for their operation that you have refused or deleted.
How to manage your choices, depending on the browser you use? For cookie management and your preferences, each browser’s settings are different. They are described in your browser’s help menu, which will guide you on how to change your cookie preferences.
For Chrome™: HTTP://SUPPORT.GOOGLE.COM/CHROME/BIN/ANSWER.PY?HL=FR&HLRM=EN&ANSWER=95647,
For Internet Explorer™: HTTP://WINDOWS.MICROSOFT.COM/EN-US/WINDOWS-VISTA/BLOCK-OR-ALLOW-COOKIES,
For Safari™: https://help.apple.com/safari/mac/8.0/fr.lproj/sfri11471.html
For Opera™: HTTP://HELP.OPERA.COM/WINDOWS/10.20/EN/COOKIES.HTML,
etc.
If you share the use of your device with other people

If your device is used by multiple people and when the same device has several browsing software, we cannot guarantee with certainty that the services and advertisements intended for your device correspond to your own use of this device and not to that of another user of this device. If applicable, sharing the use of your device with others and configuring your browser settings regarding cookies are your own choice and responsibility.



List of cookies

Cookies issued for essential purposes:

These cookies are essential for the website to function. Without them, it would not be possible to remember your choices and your journey, such as not showing you the site's introductory animation again if you have already seen it.

PHPSESSID
Allows us to identify you on our site and to store your journey during your visit.

Audience measurement and statistics cookies issued by Google Analytics:

These cookies allow us to know the number of users and identify how they use the site. The data collected then helps us continuously improve your user experience.

The data selected in this way does not allow for the identification of a user, as the information is anonymous.

_utma
_utmb
_utmc
_utmv
_utmz Allow us to establish statistics and traffic volumes as well as usage of the various elements composing our sites (sections and visited content, navigation paths), enabling us to improve the relevance and usability of our services.

Cookies issued by third-party applications integrated into our site:

We may include third-party software applications on our site that allow you to share content from our site with others or to let others know about your visit or your opinion regarding content on our site. This is especially the case with "Share" and "Like" buttons from social networks such as Facebook, Twitter, Google+, etc.

The social network providing such an application button may be able to identify you through this button, even if you did not use it during your visit to our site. Indeed, this type of application button can allow the social network in question to track your navigation on our site, simply because your account on the social network was active on your computer (session open) during your visit to our site. We have no control over the process used by social networks to collect information related to your navigation on our site and associated with the personal data they hold.

We invite you to review the privacy policies of these social networks to understand the purposes, including advertising, for which they may collect browsing information through these application buttons. These privacy policies should also enable you to exercise your choices with these social networks, particularly by adjusting the settings of your accounts on each of these networks.

To learn about the privacy policy of the social networks mentioned above, click on the name of the social network of your choice:

Facebook : https://www.facebook.com/help/cookies
Twitter: https://twitter.com/privacy
Google + : http://support.google.com/chrome/bin/answer.py?hl=fr&answer=95647
Trivago: http://www.trivago.fr/static/corporate/cookie_policy